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Overview

Getting Started with Returns

Copilot is the web-based user interface to access the features in the fabric commerce platform. The suite of applications available via Copilot provide solutions to manage digital commerce needs directly, using online forms and prebuilt web components thereby reducing dependence on technical development resources and custom code. These applications can be used as individual components that can be launched quickly and easily, regardless of your existing infrastructure, capabilities, or third-party partnerships.

Copilot Overview

Feature Descriptions

Adding Team Members

Terms and Conventions

Glossary

Alerts Homepage

Creating Alerts

Managing Alerts

Shopper Experience Quickstart Guide

This quick start guide offers you step-by-step guidance to perform common merchant actions on the fabric Commerce Platform (fCP) using fabric’s Copilot application.

Merchant Experience Quickstart Guide

fabric Product Catalog is a data organization tool that enables merchants to build a centralized source of product information. This information can include technical specifications such as size and weight, design specifications such as color and material, and generic details such as name, description, and ID.

Data Ingestion Best Practices

An item is a standalone service or product sold individually. You can create items manually or import items and the details using a CSV file. Each item can have different variations, known as variants, distinguished by specific differences from the standard version.

Items Overview

Adding an Item

Importing Items

Viewing Item Import History

Editing an Item

Adding Item Variants

Searching, Filtering, and Sorting Items

Bundles Overview

Adding a Bundle

Importing Bundles

Viewing Bundle Import History

Editing a Bundle

Searching, Filtering, and Sorting Bundles

Product Attributes Overview

Adding a Text Attribute

Adding a Number Only Attribute

Adding a Date Attribute

Adding a Boolean Attribute

Adding a List of Values Attribute

Adding a Serial Attribute

Importing Product Attributes

Managing Product Attributes

Viewing Product Attribute Import History

Searching and Sorting Product Attributes

Category Attributes Overview

Managing Category Attributes

Searching and Sorting Category Attributes

Categories Overview

Adding a Category

Importing Categories

Viewing Category Import History

Managing Categories

Collections

Creating a Collection

Importing Collections

Managing Collections

Adding Category Attributes to a Collection

Editing Category Attributes for a Collection

Background Jobs

Viewing Background Jobs History

Searching, Filtering, and Sorting Background Jobs

Settings

Attribute Groups Overview

Creating Attribute Groups

Attribute Mapping Overview

Mapping Attributes

Offers is fabric's pricing and promotions engine with tools to manage your pricing, promotions, and coupons in one place.

Pricing

Create discounts automatically applied to all customers' carts

Promotions

Create codes that customers can enter at checkout to receive a discount

Coupons

Build a centralized source of order, inventory, and warehouse information with fabric Orders.

Creating an Order

Viewing Orders

Filtering Orders

Viewing Allocations

Viewing Shipments

Viewing Invoices

Adding Products to an Existing Order

Updating a Shipping Address

Processing returns

Creating Appeasement Refunds

Processing Exchanges

Canceling Items in an Order

Exporting Orders

Order Fulfillment Logic Overview

Creating a Rule Set

Updating a Rule Set

History

Create tailored checkout offers, fulfillment rules, and shipping options

See the stock of goods across locations all in one spot

Inventory

Create rules to define inventory availability

Networks

Define location details and manage how they fulfill orders

Locations

Configuring Scheduled Closures

Manage business-to-consumer (B2C) customers

Customers

Manage business-to-business (B2B) customers

Organizations

Manage business-to-business pricing agreements

Contracts

Experiences is a content management system (CMS) with a web-based editor for content layout and authoring.

Pages is your artboard to lay out and populate content.

Pages

Global Elements

Menus enable custom navigation paths that can be quickly modified.

Menu V2

Create unique user experiences for each online sales avenue.

Multi-Channel

LMS with the flexibility to define, configure, and execute loyalty programs across platforms

Dashboard

Design your LMS Program with Tier Groups, stores, and more

Hierarchy

Set how loyalty members earn and spend points

Points

Members

Manage the profiles with access to your Loyalty account

Manage Users

Generate member profile and reward reports

Reports

Rapidly launch, operate, and scale a curated assortment of products from an unlimited number of dropship suppliers.

Add users and configure notifications in Dropship.

Set the conditions and validations used by the Proposal Department.

Rulesets

Standardize product data rules for all suppliers across various categories.

Proposal Departments

Keep data consistent between internal and external systems

Templates

Transform the value of attributes automatically and accurately.

Attribute Value Transformers

Categories & Commission Profiles

Proposals

Inviting Suppliers

Supplier Information

Supplier Payment

Submit and Manage Import Requests

Import Products & Attributes

Integrate your fabric Marketplace account with your Shopify account

Shopify Integration

Publishing Products to Shopify

BigCommerce Integration

Publishing Products to BigCommerce

View and export inventory reports on both the item and supplier levels.

View and manage invoices for all dropship orders.

Invoices

Visualize the information needed to manage all aspects of your dropship orders across all connected suppliers.

Orders

Search for and view detailed information on each order.

Order Detail

Manage orders canceled or flagged as backordered by a supplier.

Managing cancels & backorders

Generate a custom purchase order manually.

Create Purchase Order

Shipping & Tracking

Create returns on orders and manage the credit memos associated with those returns.

Returns and Credit Memos

Sales Performance Reporting

Compliance Scorecard

fabric Dropship provides suppliers a platform to discover, connect with, and grow successful partnerships with retailers to expand their reach and distribution

Supplier Onboarding Guide

Process and ship orders from all connected retail partners.

Fulfillment

Adding Fulfillment Locations

Update orders with tracking information on a single order or in bulk via file upload and generate shipping labels.

Shipments & Tracking

Invoice orders directly within Dropship individually or in bulk via file upload.

Bulk Actions for Orders

Manage information about your business and its operations.

Retailer Information

ShipStation Integration

WooCommerce Integration

Approve and reject returns, then issue credit memos in Dropship.

Returns

Maintain inventory positions for your items in Dropship via file upload.

Upload all your product offerings and submit them to your connected retailer partners.

Getting Started

Authentication v3

Product Catalog

Orders

Inventory

Integrations

Offers

Cart

Checkout

Customers

Quickstart

Getting Started with Returns