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Offers is fabric's pricing and promotions engine with tools to manage your pricing, promotions, and coupons in one place.


fabric Offers works in conjunction with the Product Information Manager (PIM) to set up and manage stock keeping unit (SKU) prices. Its wide range of coupon and promotion features let you design deals ranging from single-use, customer-specific coupons to site-wide promotions.

Copilot is the primary interface for working with fabric applications. You will need an active account, including an account ID, to access Copilot. Contact your Copilot Admin or Customer Success representative to obtain these credentials.

Offers must be connected to a front-end such as a web storefront or mobile app to display content and facilitate interaction.

Note: Prior to using Offers, you must be an existing PIM user. Without product data already uploaded into the Items tab in PIM, you will not be able to create prices, price lists, promotions, or coupons in Offers.

To launch Offers, log in to your Copilot account and select Offers from the top menu bar or the Offers tile on the Home page.

Offers - Copilot home
Offers - Copilot home

Offers is divided into four separate sections accessible from the left menu selections

  • Pricing - set and track the price of items in your webstore
  • Promotions - automatically applied discounts at checkout
  • Coupons - discount codes that customers can apply at checkout
  • Settings - set and update price lists
Offers - home screen
Offers - home screen

Last update: May 10, 2022

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